Improvement of the Key Performance Indicators (KPIs) and Evaluation of Challenges

To benchmark the performance of Bus System (BS), Performance Measurement Systems (PMSs) should be used. In that regard, this contribution reviews advancement standard PMSs used globally: Key Indicators (KPIs). This research will further identify BS has a record effective throughout their operations. With reference from experiences in benchmarking, we have presented literature review KPIs and evaluated inputs to confirm are standardized approach compare performances best practices for participation. The practical experience with systems potentially identified various critical issues collecting comparable consistent data. Dealing these issues, giving information undertaking essential study comprehend point out basis is considered process which provides lessons considerable benchmarking practices. paper evaluates rules processes, BS, overall challenges faced when data lastly, findings practice.